(FAQS)
Frequently Asked Questions
Exhibit-Ready is dedicated to providing lightweight, portable exhibit asset management services for a wide variety of events, helping you make an impact wherever your message needs to be seen. Whether you’re engaging with customers, colleagues, or the community, our Exhibit-Ready services are designed for ease, consistency, and affordability.
Q: What is the Exhibit-Ready Event Kit approach?
A: The Event Kit approach is a method of managing exhibit assets using pre-packaged, standardized kits that are ready for quick deployment. Each kit includes all the necessary components for setting up a professional and branded booth space. This approach streamlines the ordering process, reduces preparation time, and ensures consistent branding across all events.
Q: How does the Exhibit-Ready Online Portal work?
A: The Exhibit-Ready Online Portal is a user-friendly cloud-based platform that allows you to manage your exhibit assets, place orders, and track shipments. You can select pre-bundled Event Kits tailored to different event types, schedule deliveries, and monitor the status of your assets in real-time. The portal centralizes all your exhibit management needs, making the process efficient and easy.
Q: Can I customize my Event Kits Online?
A: No, the Exhibit-Ready system is designed specifically to provide standardized, pre-packaged solutions for cost efficiency and brand consistency. Real-time customizations are not supported, ensuring that our process remains streamlined and predictable.
Q: What types of events are the Event Kits suitable for?
A: The Event Kits are versatile and suitable for a range of events, including trade shows, conferences, recruitment fairs, and a wide array of other corporate-related events. The Event Kit approach is designed to support lightweight portable exhibit assets, making this an ideal solution for companies that attend a variety of events throughout the year.
Q: How do you ensure consistent branding across events?
A: Consistent branding is a key benefit of the Event Kit approach. By using pre-approved kits that include branded assets, we ensure that your exhibits present a uniform and professional appearance at every event. This reinforces brand recognition and delivers your message consistently.
Q: What does the onboarding process involve?
A: The onboarding process includes reviewing your past and future show schedules, conducting a full inventory of your exhibit assets, assessing their quality and durability, and checking for consistent branding. We then work with you to create pre-bundled Event Kits tailored to your needs and integrate them into the Exhibit-Ready Online Portal for easy management and ordering.
Q: How does Exhibit-Ready help reduce management costs?
A: By standardizing exhibit assets and using the Event Kit approach, we reduce the need for custom designs and extensive labor, which lowers operational costs. The streamlined process also minimizes logistical complexities, allowing for more cost-effective shipping options and predictable pricing.
Q: Are there any hidden fees or costs?
A: No, the Exhibit-Ready program is designed to provide transparent and predictable pricing. The cost of each Event Kit is known upfront, with no hidden fees or surprises. The only variable cost is shipping, which depends on the location and specific logistical requirements for each event.
Q: How do you handle broken, damaged, or missing exhibit items?
A: Broken, damaged, or missing items are automatically addressed upon return from your event during our Return Inspection Process. Our team inspects each asset, makes necessary repairs, and replaces missing components right away to ensure everything is ready for your next event. This proactive approach ensures your exhibit assets are always in top condition.
Q: Can the Exhibit-Ready program scale with my business?
A: Yes, the Exhibit-Ready program is specifically designed to be scalable. Whether you’re managing a large number of events or supporting teams across different locations, our Event Kit approach and Online Portal can accommodate your growing needs and ensure consistent exhibit management.
Q: How do I get started with Exhibit-Ready?
A: Getting started is easy. Contact our team to discuss your exhibit needs and schedule a consultation. We’ll guide you through the onboarding process, help set up your Event Kits, and then integrate them into your personalized Online Portal, so you can start benefiting from streamlined, efficient exhibit management at your next event.
Q: How often should I update or review my Event Kits?
A: Regularly reviewing and updating your Event Kits is recommended, especially if your branding or marketing messages change, or if you start targeting new audiences. We suggest reviewing your kits annually or before major event cycles to ensure that all materials are current and effective.
Q: What happens if a shipment goes missing?
A: Since Exhibit-Ready manages the shipping and logistics, we take full responsibility for tracking down any missing shipments. Our logistics team works with carriers to quickly locate and resolve any issues, ensuring your exhibits arrive where they need to be, on time, without you having to worry about the details.
Q: Does Exhibit-Ready handle international events?
A: Yes, Exhibit-Ready can support international shipping requests. While our focus is on domestic events, ensuring we provide high-quality, reliable service for our clients with international needs is a priority.
Q: Do you offer storage solutions for exhibit assets?
A: Yes, Exhibit-Ready provides storage solutions as part of our core services. Your exhibit assets will be stored in our secure facilities, where they are monitored, maintained, and ready to be shipped out when needed for your next event.
Q: What are the sustainability practices of Exhibit-Ready?
A: Exhibit-Ready is committed to sustainable practices. We prioritize online communications over paper, we provide regular asset maintenance for longevity, and offer recycling options for outdated materials. Our streamlined logistics also aim to reduce the carbon footprint associated with expedited shipping and handling.
Q: How does Exhibit-Ready handle branding updates?
A: When your company undergoes rebranding or updates its visual messaging, Exhibit-Ready can update your Online Portal to reflect these changes. Simply provide us with the new branding materials, and we’ll ensure that all exhibit assets are updated with the new brand standards.
Q: What if my exhibiting needs change over time?
A: Exhibit-Ready’s flexible approach means you can adjust your exhibiting assets as your event needs evolve. Whether you’re scaling up for a larger event schedule or adding a division that attends smaller gatherings, we can modify your Event Kits to fit your team’s changing requirements.
Q: How do you ensure the security of my exhibit assets?
A: We use secure, monitored storage facilities and partner with trusted logistics providers to help ensure the safety and security of your exhibit assets at all times. Our Online Portal also provides real-time tracking and status updates, so you always know where your assets are.
Q: What kind of training or onboarding support do you provide for using the Online Portal?
A: Exhibit-Ready offers comprehensive onboarding training to help you and your team get the most out of our Online Portal. We can provide tutorials, user guides, and additional customer support when needed to ensure a smooth transition and ongoing ease of use.
Q: Can Exhibit-Ready handle custom requests outside of the standard Event Kits?
A: Exhibit-Ready is focused on providing streamlined, pre-packaged solutions through our Online Portal. Our services are focused on fulfillment, and designed for efficiency and consistency, and as such, does not accommodate event-to-event redesigns or customizations.
Q: Is there a minimum number of events required to use the Exhibit-Ready program?
A: While there is no minimum number of events required to use the Exhibit-Ready program, we do start to offer aggressive pricing breakpoints for 11, 25, 50, and 100+ events per year. This flexibility allows you to scale your usage based on your needs while benefiting from cost efficiencies and upfront pricing.